FAQs

Frequently Asked Questions (FAQs)

1. What products does Herted offer?

Herted specializes in plushies, toys and kids personal care.

2. Do you offer free shipping?

Yes, we provide free shipping on all orders in the United States and United Kingdom.

3. What is your return policy?

We offer a 30-day risk-free warranty on our products. If you're not satisfied with your purchase, you can return it within 30 days. For detailed information, please refer to our Return and Refund Policy.

4. How can I track my order?

You can track your order in real-time on our website. Simply navigate to the "Track Your Order" section and enter your tracking details.

5. Is payment secure on your website?

Absolutely. We ensure a safe and encrypted checkout process with multiple security certificates.

6. Where is Herted located?

Our address is 30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States.

7. How can I stay updated on new products and offers?

Subscribe to our newsletter to receive updates on new arrivals, exclusive deals, and more.

For more information, please visit our website or contact our customer support team.

Contact information

Trade Name: Herted

Legal Entity: RELOWSY LLC

Email: support@herted.com

Phone: +1 (319) 435-0273

Business Address: 30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States